Where We Support Thentia
Implementation Support
Help the agency work through implementation decisions, testing, issues, requirements, and vendor coordination while keeping the agency's operational priorities in view.
Configuration & Customization
Forms, fields, processes, roles, settings, workflows, and agency-specific refinements designed around real regulatory requirements.
Reports & Data
Custom reports, extracts, operational reporting, data troubleshooting, historical data access, and targeted data rescue when information is difficult to reach or reconcile.
Migration & Validation
Source analysis, mapping, loading, reconciliation, exception handling, and validation before and after conversion.
Integrations & Automation
APIs, file exchanges, external systems, notifications, and additional automation around Thentia where it can reduce manual work.
Ongoing Flexible Support
Part-time, on-call, and project-based assistance for agencies that need experienced Thentia help without adding a full-time specialist.
What this can include
- Independent support focused on the agency
- Implementation and post-go-live assistance
- Configuration, reporting, migration, and integrations
- Process automation around existing Thentia workflows
- Technical and operational troubleshooting
- Flexible assistance as needs change